TRACKLEMENTS £10,000 TOMBOLA : TERMS AND CONDITIONS

  1. Promotion starts on Tuesday 14/05/2013 and closes at midnight on Tuesday 13/08/2013. One final draw will take place on 30/11/2013. Any entries received outside these dates will not be valid.
  2. Open to UK (England, Scotland, Wales and Northern Ireland), IoM and CI residents aged 18 or over, excluding employees and their immediate families of the Promoter, its agents, associates, printers or anyone professionally connected with the promotion.
  3. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified. No entries from agents, third parties, organised group or entries automatically generated by computer will be accepted. No bulk entries.
  4. To enter: Purchase one of the following varieties of promotional-stickered Tracklements: Apricot & Ginger Chutney, Strong English Mustard, Sweet Mustard Ketchup, Chilli Jam, Onion Marmalade, Wholegrain Mustard, Strong Horseradish & Cream, Piccalilli and Fig Relish and register your contact details and code online at www.tracklements-tombola.co.uk. The required code can be found inside the ‘peel and reveal’ base label on the promotional Tracklements products. Multiple entries per household are permitted though each entry must be from a different Tracklements jar.
  5. Internet access is required. Only online participation is allowed. The Promoter cannot guarantee uninterrupted or secure access to the web entry route.
  6. The Promoter cannot be responsible for entries or claims that fail to register, are delayed or incomplete, or indeed for network, computer hardware or software failures of any kind, which may restrict or delay entry.
  7. Details required to participate in the promotion are the first name, surname, address, telephone number and email address. This information is needed in order to contact winners and administer the prizes to winners.
  8. The Prizes: 210 prizes to be won. Between 14/05/2013 and 13/08/2013 there will be 18 aprons, 17 picnic rugs, 42 Annual subscriptions to BBC Good Food Magazine, 82 deli-hampers, 5 x £500 cash and 20 Jaques of London Boules sets. In the final draw there will be 19 aprons and 7 picnic rugs.
  9. 184 winners will be notified instantly online. 26 prizes will be available in the final draw. Winners in the final draw will be notified by email within a week of the end of the closing date of 30/11/2013.
  10. For the instant win part of the campaign there are 184 prizes which have been pre-allocated and randomly assigned to guaranteed winning times within each 24 hour period via a secure, independently verified computer based program. There are 184 guaranteed winning times across the promotional period (14/05/2013 to 13/08/2013) with a guaranteed two per day. If you are the first person to enter after the time has passed then you will win the prize allocated to that time.
  11. Winning times have been randomly allocated across the promotional period and this has been independently verified.
  12. All entries received after midnight on 13/08/2013 and up to midnight on 30/11/2013 will be entered into a final draw. From the entries in the final draw, 26 winners will be selected at random via an independently supervised draw from all eligible entries received.
  13. By entering, all participants will be deemed to have accepted and be bound by these terms and conditions.
  14. No entrant can use their computer to undermine the promotion (e.g. by the use of 'script' or 'brute force'). In this event that person's entry will be disqualified and any prize awarded will be void.
  15. Prizes will be dispatched to winners’ home addresses. Any prizes returned to sender or not delivered due to inaccurate details provided will be considered unwanted and the prize will be lost.
  16. There are no cash or prize alternatives in whole or in part available unless stated, except that in the event of circumstances outside of its control, the Promoter reserves the right to provide similar alternatives of equal or greater value. The 5 x £500 cash prizes will be issued as a cheque to the winner. Unless otherwise agreed in writing by the promoter, the prizes will only be available to the winners in person. The decisions of the Promoter are final and no correspondence will be entered into.
  17. Winners agree that, by accepting a prize, they will be required to take part in any related reasonable publicity with no recompense.
  18. For a list of the winners’ names and counties, write to ‘Tracklements £10,000 tombola, Toucan, 25 Northcote Road, London, SW11 1NJ enclosing a self addressed envelope within three months of the closing date of 30/11/2013.
  19. Any personal data relating to participants will be used solely in accordance with current data protection legislation and will not be disclosed to a third party (other than the Promoter’s agencies for the purpose of servicing/implementing the promotion and prizes in the UK, Isle of Man and Channel Islands) without the individual’s prior consent.
  20. The Promoter reserves the right, in its absolute discretion, to verify the winner and refuse to award the prize or withdraw prize entitlement where there is, or the Promoter has reason to believe there is, or has been, a breach of these terms and conditions.
  21. The Promoter’s decision is final and binding in all matters.
  22. The Tracklements word and associated logo are trademarks.
  23. Please retain these terms and conditions for future reference.
  24. Promoter: The Tracklement Company Ltd., Whitewalls, Easton Grey, Malmesbury, Wiltshire, SN16 ORD. United Kingdom. (Please do not send prize claims to this address).
  25. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the promoter reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  26. Promotional helpline number: 01666 827044. Available Mon-Fri 9am-5pm. Alternatively, email us on info@tracklements.co.uk

How do I enter?

Purchase one of the following varieties of promotional-stickered Tracklements: Apricot & Ginger Chutney, Strong English Mustard, Sweet Mustard Ketchup, Chilli Jam, Onion Marmalade, Wholegrain Mustard, Strong Horseradish & Cream, Piccalilli and Fig Relish and enter the 3 numbers from the front of the label and the unique 8-digit code found on the inside of the sticker on the jar along with your personal details at www.tracklements-tombola.co.uk

Where can I find my entry code?

The required code can be found printed clearly on the base label of the two-ply ‘peel and reveal’ label on promotional Tracklements jars.

What could I win?

Between 14/05/2013 and 13/08/2013 the prizes on offer are: £500 cash, Annual subscriptions to BBC Good Food Magazine, Deli-hampers, Jaques of London Boules Sets, Tracklements Aprons and Tracklements Rugs. In the final draw there are Tracklements Aprons and Tracklements Picnic Rugs available. See the website terms and conditions for more details.

Do I need a Facebook Account to enter?

No, you do not need a Facebook account to enter... but please 'like' us on Facebook if you do have an account!

I don't have access to the Internet, can I still enter the promotion?

No, unfortunately, access to the Internet is a requirement of entry, no entries received via other methods can be accepted.

How do I know if I have won?

If you enter between 14/05/2103 and 13/08/2013 you will find out instantly online if you have won a prize.

If you enter between 14/08/2013 and midnight on 30/11/2013 you will be informed by email within a week of the end of the campaign if you have been a lucky winner.

How do I claim my prize?

You will be contacted by email to confirm when you should expect to receive your prize.

I entered after 9am on 14th May, 2013. Will my entry count?

Yes. All entries from this time and date will be part of the promotion. There will be two winners per day from 14/05/13 until midnight on 13/08/2013. From all entries received between 14/08/2103 to midnight on 30/11/2013 there will be 26 prize winners chosen via a free prize draw.

I entered after midnight on 30th November, 2013. Will my entry count?

No. The final closing date and time is midnight on 30/11/2013.

I have won a prize. Can I give the prize to someone else?

Your prize will be delivered to the address you have supplied at the time of entry into the campaign. Unfortunately, we cannot sell or transfer the prize to someone else.

Who is eligible to enter?

All entrants must be residents of UK, NI, IOM and CI aged 18 or over

I live in the Republic of Ireland. Can I enter?

No, the promotional packs should not appear in the Republic of Ireland, and anyone living there is not allowed to enter.

How many times can I enter?

Each code can only be entered once but if you have bought several products and so have more than one code, you can enter as many times as you have codes.

I have tried to enter my entry code online but have received an error message. What should I do?

Please check to ensure that you have entered your code correctly. Sometimes it can be easy to mistake certain letters or numbers for others so it's worth looking extra carefully to make sure you've entered your code correctly.

When entering your personal information (name, email address etc) please ensure you have completed all the mandatory fields and that all the information you have entered is correct. Codes are a combination of numbers and letters, or could be just letters. They should not be case sensitive.

There's no promo sticker on my pack. What should I do?

The following varieties of Tracklements: Apricot & Ginger Chutney, Strong English Mustard, Sweet Mustard Ketchup, Chilli Jam, Onion Marmalade, Wholegrain Mustard, Strong Horseradish & Cream, Piccalilli and Fig Relish will feature a promotional sticker for a limited time only. Unfortunately we cannot send you a sticker if your pack does not have one.